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Your computer is like part of your family. Doesn't it have all your photographs, your private information, your favorate stuff! And when a member of your family is under the weather, you want to provide them with the best care possible, right? Time to call PC Medics. No need to untangle all the cords, just pick up the phone and a certified professional will come to you.
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Diagnostic Service
Computer not working properly? Let a trained PC Medic diagnose the problem. Our diagnostic service will get to the bottom of what is causing the problem or problems. This service tests all hardware and software on your computer to determine what the underlying cause is. Our technicians will provide you with an explanation of what the problem is and what is needed to fix it so you can make an informed decision.
- Test all hardware and software for
proper functionality to troubleshoot
1 computer.
- Provide you with recommendations and
pricing on repairs and/or upgrades
needed.
Diagnostic & Repair (Virus and Spyware Removal)
Is your Computer sick with viruses and spyware? Sometimes you know when you have a virus or spyware and sometimes you don’t. If your PC is acting strange or just plain sluggish lately, maybe it needs a PC Medic to give it a checkup. With this service, we will find and heal any operating system problems, remove any viruses and spyware, and get your system back up and running like it should.
- Test all hardware and software for
proper functionality to troubleshoot
1 computer.
- Resolve and repair any operating
system issues
- Remove and repair viruses, malware,
spyware, and rootkits.
- Optimize your computer’s performance.
- Ensure proper functionality after
repairs completed.
- Provide you with recommendations and
pricing on additional repairs or
upgrades needed.
Networking
Standard Wireless Networking
Enjoy the freedom of wireless networking for your PC or Mac. PC Medics will setup and configure your wireless router to your existing high speed internet connection, upgrade your router’s firmware, and enable wireless encryption so you can surf the net wirelessly while keeping uninvited guests from doing the same.
A PC Medic will:
- Setup and configure your wireless
router and computer’s wireless
connection to your existing high speed
internet connection.
- Update router firmware
- Secure your wireless router by
changing the default SSID, Username,
Password, and enable encryption for
safe wireless networking.
- Test connection to ensure functionality.
Advanced Wireless Networking
Enjoy the freedom of wireless
networking for your PC or Mac. PC
Medics will setup and configure your
wireless router to your existing high
speed internet connection, upgrade
your router’s firmware, and enable
wireless encryption so you can surf the
net wirelessly while keeping uninvited
guests from doing the same. We will
also network up to 2 computers or
devices.
A PC Medic will:
- Setup and configure your wireless
router and computer’s wireless
connection to your existing high speed
internet connection.
- Update router firmware
- Secure your wireless router by
changing the default SSID, Username,
Password, and enable encryption for
safe wireless networking.
- Network up to 2 compatible network
devices (includes computers, file
and print servers, network ready
printers, VOIP devices, AppleTV,
TiVo, range
extenders,and Slingbox.
- Test connection to ensure functionality.
- Not included in this service are:
computer repair and/or computer
hardware or software
troubleshooting. PCs must be
functioning and free of
virus, spyware, and malware.
- To add additional computers to
network, add $49.99 each up to 5
additional.
ISP/Network Troubleshooting
Can’t get on your network connection working and don’t have the time or energy to call your service provider? Having trouble understanding the person on the other end of the phone? We know how frustrating that can be. Have a PC Medics Technician dispatched to take care of it for you. We will troubleshoot your connectivity problems and repair your network connection and ensure you networked devices are functioning properly.
A PC Medic will:
- Diagnose the cause of network
malfunction
- Troubleshoot and repair your network
connection
- Ensure your networked devices are
reconnected and functioning.
Add Device to Existing Network
Let our highly trained PC Medics technicians add that device to your existing home network. We will install up to 1 device including computers, file and print servers, network ready printers, VOIP devices, AppleTV, TiVo, range extenders, and Slingbox, to your existing network.
A PC Medic will:
- Attach up to 1 network compatible
device to your existing network
including computers, file and print
servers, network ready printers, VOIP
devices, AppleTV, TiVo, range
extenders, and Slingbox.
Premium Family Security
There is undesirable content all over the internet and tv these days. Protect your loved ones from this content and let PC Medics enable parental controls on your Windows Vista computer.
- Enable and configure parental control
functions on your Windows Vista
computer.
- Set up access rules for internet access
via your home wireless network router
(hardware permitting)
- Train and instruct on parental control
options and usage.
- Provide consultation on additional
ways to protect your loved ones from
inappropriate digital content in the
future.
Automated Data Backup Setup
Have your computer configured to backup all of your important data on an automated schedule of your choosing.
A PC Medic technician will:
- Connect your external storage device
to your computer
- Install all required hardware drivers,
user software and updates, and any
firmware updates that may be
available for your particular backup
device
- Verify the backup device is functioning
as expected
- Set up operating system for network
and data access
- Configure your computer to run
automated backups on the specified
schedule
Technology Consultation
Discuss your home computers, computer peripherals and networking with a PC Medic to get the advice that you need for integrating them with this technology consultation service. Your current devices will be reviewed and we will recommend integration, upgrades, and/or purchases to best fit your computer needs.
- Review Current Devices
- Design a solution for you
- Recommend Upgrades, Integration
and Purchases
One Hour Training
Learn how to uses you Computer. Figure out where you are having trouble and work with one of our PC Medics to learn everything that you need to know.
The best part, all training is done on your computer in the compfort of your home.
Training Includes:
- Basic Computer Skills
- Video
- Music
- Software
- Pictures
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